服务设计和产品服务体系设计(PSSD)的区别
咚咚咚（敲黑板），准备记知识点！
最近就服务设计和产品服务体系设计（PSSD）的区别的问题请教了米兰理工大学的 Davide Fassi 教授，Fassi 教授的意思如下，供诸君参考：
SERVICE DESIGN
It means to design strategy, system, considering touch points, stakeholders, user journey. It is a defined framework where different competences could be put into (interaction designer, interior designer, visual communication etc.)
PSSD
It is not only service but it includes a physical evidence (the hardware part of design). So a PSSD designer has ...